Emotion
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The complexities of patient-centred conversational artificial intelligence
2026-07-09 15:56:55Jo\~ao Matos, Olivia Buege, Donny Cheung, Gary S. Collins, Paula Dhiman, Nan Li, Bingyu Mao, Benjamin W. Nelson, Michail Ouroutzoglou, Paul Varghese, Jonathan AmarAbstract
Consumer-facing health chatbots powered by large language models (LLMs) are increasingly used for symptom assessment. However, chatbot development and evaluation often rely on cooperative, articulate, simulated patients. We analysed 2,053 real patient-chatbot conversations and found that communication patterns and expression of emotions vary widely across users. We developed a patient simulator that separately models clinical content, emotional state, conversational strategy, and communication style. In a Turing-inspired evaluation of realism with 15 human graders, simulated conversations were nearly indistinguishable from real ones, with human graders achieving an accuracy of 55%. We used five distinct patient personae, across 1,164 clinician-graded cases, to evaluate the performance of four LLMs in urgency assessment. We found that communication style can significantly alter triage outcomes. Patient-centred conversational artificial intelligence must accommodate communication diversity: systems designed for idealised, rather than realistic, interactions risk underperforming and amplifying health disparities when deployed in the real world.
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https://arxiv.org/abs/2607.08625
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SHAP-Weighted Cross-Modal Expert Fusion for Emotion and Sentiment Recognition: Evidence and Limits
2026-07-09 15:06:28Adis Alihodzic, Selma Skopljakovic HubljarAbstract
Multimodal emotion and sentiment recognition is commonly addressed by early fusion, which concatenates modalities before classification, or late fusion, which combines independently trained unimodal predictors. Early fusion can be accurate but monolithic, while late fusion is modular but may lose cross-modal interactions. This paper revisits XAI-guided adaptive fusion (\xgaf), a tree-based mixture of unimodal and cross-modal experts whose sample-level weights are derived from TreeSHAP attribution magnitudes. We focus on the effect of SHAP attribution reduction when experts have unequal feature dimensionalities. In this setting, mean-abs and median-abs reductions can suppress high-dimensional cross-modal experts, whereas sum-abs reduction preserves total attribution mass. On MELD 7-class emotion recognition, sum-abs \xgaf{} nearly matches early fusion across three face-sequence aggregators; the Transformer variant reaches 0.5983 \wf{}, compared with 0.6018 for early fusion and 0.4598 for probability-average late fusion. McNemar testing shows no significant difference between sum-abs \xgaf{} and early fusion on MELD ($p=1.000$), while \xgaf{} remains significantly better than late fusion ($p<0.0001$). On CMU-MOSEI 3-class sentiment recognition, sum-abs \xgaf{} reaches 0.6519 \wf{}, slightly exceeding early fusion (0.6485) and late fusion (0.5696). Ablation studies show that the main gain comes from adding cross-modal experts, especially the trimodal expert, rather than from complex per-sample routing. Diagnostics further show that mean-abs and median-abs weights are nearly uniform, while sum-abs weights concentrate on the trimodal expert. Thus, the main contribution is a transparent empirical analysis of how SHAP reduction, expert dimensionality, and cross-modal expert design affect modular multimodal fusion.
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https://arxiv.org/abs/2607.08573
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AI-guided stimuli discovery and generation to optimize facial emotion perception studies in autism
2026-07-09 14:29:31Kushin Mukherjee, Na Yeon Kim, Maren Wehrheim, Ralph Adolphs, Kohitij KarAbstract
Understanding perceptual differences between autistic and neurotypical adults requires behavioral assays that are sensitive, reliable, and mechanistically informative. Facial emotion perception is a useful test case because group differences have been reported, but findings vary across studies. Here we show that this variability may reflect image-level sparsity: autistic-neurotypical differences in emotion judgments were concentrated in a small subset of diagnostic facial expressions rather than spread uniformly across stimuli. We trained population-specific artificial neural network models to predict image-level judgments for autistic and neurotypical participants, then used these models to select novel faces predicted to maximize group separation. In an independent cohort, model-selected images produced larger behavioral differences than matched random images. We then used the same models with a generative adversarial network to transform diagnostic images toward greater predicted group agreement. In phenotype-matched validation, synthesized images reduced behavioral separation relative to their matched originals. These results establish a model-guided framework for discovering and transforming stimuli that reveal population-specific perceptual differences. More broadly, they show how behavioral phenotyping can move beyond averaging across fixed stimulus sets toward optimized assays that identify the conditions under which neurodivergent perception diverges or converges.
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https://arxiv.org/abs/2607.08533
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Cross-seed explainability using Procrustes-conditioned Joint End-to-end Top-K Sparse Autoencoders
2026-07-09 13:59:08Bendeg\'uz V\'aradi, Zolt\'an KmettyAbstract
We present a Procrustes-conditioned Joint End-to-end Top-K Sparse Autoencoder (SAE) for extracting cross-seed universal features from independently trained BERT models. Cross-seed feature universality is a fundamental challenge in mechanistic interpretability: because dictionary learning is non-convex, independently trained networks learn misaligned feature spaces, so apparently identical features may differ by random initialization. We address this by computing an orthogonal Procrustes rotation between seeds' activation spaces before joint SAE training, combining Top-K sparsity, end-to-end downstream optimization, and an auxiliary dead-feature revival loss based on previous SAE literature. Evaluating on five independent seed pairs (ten BERT models) across three benchmark datasets (SST-2, Stanford Politeness, TweetEval Emotion), our full pipeline produces more universal features (Pearson r $\geq$ 0.70 across seeds) than post-hoc alignment baselines on all three datasets. A minimal qualitative analysis confirms that high-universality features encode interpretable sociolinguistic patterns.
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https://arxiv.org/abs/2607.08499
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Psychological Competence as a Missing Dimension in AI Evaluation
2026-07-09 09:29:01Marcos Economides, Paul M. Sacher, Samuel Salzer, Alexis Michelle Abellar, Fendi Tsim, Antoine Ferr\`ereAbstract
Current AI evaluation frameworks focus primarily on technical performance, including accuracy, robustness, reasoning ability, and policy compliance. These measures remain essential, but they are not sufficient for systems that interact directly with users through natural language. Human-facing AI systems are increasingly used as advisors, coaches, tutors, and companions. In these roles, their responses can shape how users reason, interpret emotions, form beliefs, calibrate trust, and make decisions. The relevant unit of evaluation is therefore not only the model, but the human-AI interaction. This paper introduces psychological competence as a missing dimension in AI evaluation. We define psychological competence as the capacity of a human-facing AI system to support user cognition, emotional interpretation, and behavioral decision-making in ways that are appropriate to the user, context, and purpose of the interaction. This includes interaction properties such as framing, tone, perceived authority, responsiveness, uncertainty handling, and conversational guidance. Existing evaluation approaches capture parts of this problem but rarely assess these psychological effects directly. Drawing on behavioral science and human-AI interaction research, we outline a conceptual framework for psychological competence and its core domains. Rather than proposing a specific benchmark, we define the construct, clarify its boundaries, and describe how it may be assessed through scenario-based probes, structured human evaluation, and model-assisted evaluation methods. We argue that psychological competence should become a core consideration for model providers, deploying organizations, researchers, and regulators concerned with the real-world effects of human-facing AI systems.
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https://arxiv.org/abs/2607.08285
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fog: Expressing Motion and Emotion through Function Composition of AI-Generated Code
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Motion and emotion are core parts of intelligent, expressive behavior. In this paper, we introduce fog, a function composition framework for implementing and compose motion functions. We demonstrate how fog can be used to express motion and emotion in Heider-Simmel style animations. This code generation framework can help users generate functions for verbs, adverbs, gestures, and emotions to create an open-ended motion vocabulary. It is complemented by an animation editor that helps users refine motion through direct manipulation and dynamically generated UI. We evaluate our approach with a perceptual evaluation, where we test 452 fog-generated animations to see if people can recognize the semantic meaning of the motion. We find that fog's motion functions can be recognized at 68% accuracy, a 2.68x improvement over a chance baseline. In a mixed-methods user study with professionals and novices, we show that fog in interface form can support users with more rapid iteration, exploration, and control.
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https://arxiv.org/abs/2607.07952
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From Triggers to Emotions: A CPM-Grounded Appraisal Multi-Agent for Dynamic Emotional Evolution in Persona-Based Dialogue
2026-07-08 18:06:03Jingyao Cai, Shuaijun Liu, Abdul Rehman, Yutong Guo, Qin Tian, Thomas Dolby, Sue Green, Chantel Cox, Xiaosong YangAbstract
Large Language Models (LLMs) have substantially advanced persona-based dialogue agents for emotion-sensitive role simulation in healthcare, education, counseling, customer service, and interactive storytelling. However, two related lines of work leave a key gap. Persona-based dialogue systems often encode emotions as static traits or surface-level stylistic cues, and affective dialogue research has largely focused on empathetic response generation toward users rather than modeling the agent persona's own evolving emotional state. As a result, trigger-driven emotional evolution within a character remains underexplored. To address this limitation, we draw inspiration from the Component Process Model (CPM), a psychological theory that views emotion as a dynamic process shaped by the appraisal of external events. We propose CPM-MultiAgent, a CPM-grounded emotion evolution multi-agent framework for supporting emotional changes in persona-based dialogue. Instead of treating a character's emotion as a fixed attribute, CPM-MultiAgent represents it as a latent state that is continuously reshaped by dialogue triggers. Through affective trigger extraction, CPM-based collaborative appraisal, and emotion state updating, the framework enables more emotionally consistent role simulation in multi-turn this http URL with baseline comparisons, ablation studies, human evaluation, and case analyses demonstrate that CPM-MultiAgent effectively models dynamic emotional evolution in emotionally sensitive role-simulation settings.
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https://arxiv.org/abs/2607.07824
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Graph-Regularized Deep Learning for EEG-Based Emotion Recognition with Psychologically-Grounded Label Structure
2026-07-08 16:41:51Dongyang Kuang, Zizheng Ma, Yushan Zhang, Xiaocong ZengAbstract
EEG-based emotion recognition is critical for mental health monitoring and affective brain-computer interfaces, yet existing deep learning approaches often treat emotion classes as isolated labels, ignoring their psychological interdependencies. We propose a graph-regularized learning framework that conceptualizes emotions as nodes in a graph where edges encode proximity based on dimensional emotion theories. We adapt three complementary regularization strategies--Graph Label Smoothing (intuitive soft labeling), Commuting distance on graph via Graph Laplacian (spectral graph theory), and Sliced Wasserstein Distance (optimal transport on graph)--ordered by increasing computational complexity. These strategies penalize model predictions that deviate from the established emotion topology. Our framework is evaluated across three representative backbone architectures: AudioTransformer (pure transformer), Conformer (CNN-transformer hybrid), and DCGNN (causal graph neural network), demonstrating architecture-agnostic benefits. Experiments on SEED-IV (4 classes) and SEED-V (5 classes) datasets show consistent improvements: best case up to +5.42% accuracy and 39% reduction in psychologically implausible misclassifications. Ultimately, our framework help raise the upper bound of performance achievable with standard approaches. Code will be released.
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URL
https://arxiv.org/abs/2607.07773
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Unveiling Public Opinion: A Study of Sentiment Analysis Using LSTM and Traditional Models
2026-07-08 16:32:39Atiq Ur RehmanAbstract
In this age of social media, sites like Twitter have become meeting places for people to share their views and feelings on a wide range of issues and current events as they unfold in real time. Sentiment analysis, a critical application of NLP, has become indispensable due to the massive influx of user-generated content, enabling the extraction of meaningful insights from the opinions and emotions expressed in textual data. Sentiment analysis on Twitter employs sophisticated computational techniques to categorize tweets into positive, negative, or neutral sentiments. This method not only examines individual expressions but also analyzes vast databases related to specific subjects or events. By spotting these emotions, machine learning models help improve public opinion interpretation and trend forecasting. This paper examines the effectiveness of various machine learning and deep learning approaches. Designed for this use, the system evaluates logistic regression, random forest, naïve bayes, gradient boosting, and LSTM networks, among other algorithms applied in sentiment classification. This work identifies the optimal sentiment analysis model using a Kaggle Twitter dataset that has been preprocessed through tokenization, lemmatization, and stopword elimination. Emphasizing the better performance of the LSTM approach, the model attained a training accuracy of 90.98%, a testing accuracy of 80.00%, and a micro-average ROC- AUC score of 0.92. These results show that the model outperforms conventional machine learning techniques in capturing contextual and sequential textual aspects.
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https://arxiv.org/abs/2607.07772
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Progressive Crystallization: Turning Agent Exploration into Deterministic, Lower-Cost Workflows in Production
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AI agents deployed for IT operations are typically permanent cost centers because every execution requires full LLM inference, even for previously solved problems. This paper introduces progressive crystallization, a lifecycle that treats agent exploration as a discovery mechanism rather than a permanent execution model. It defines a three-stage execution taxonomy, from fully agent-orchestrated to hybrid to fully deterministic workflows, together with an evidence-based promotion mechanism that converts repeatedly validated agent behaviors into cheaper and more reproducible deterministic workflows, while automatically demoting workflows that regress. Evaluated on a production cloud networking AIOps system processing tens of thousands of incidents per month, the approach increased deterministic execution from 0% to 45% over eight months, reduced per-incident agent costs by more than 70% despite doubling incident volume, and improved safety through greater reproducibility and auditability. The paper also presents the execution taxonomy, promotion and demotion criteria, trace extraction methodology, economic model, safety considerations, and discusses limitations and threats to validity.
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https://arxiv.org/abs/2607.07052
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Video2Reaction: Mapping Video to Audience Reaction Distribution in the Wild
2026-07-08 00:17:20Trang Nguyen, Sidong Zhang, Shiv Shankar, Gauri Jagatap, Deepak Chandran, Andrea Fanelli, Madalina FiterauAbstract
Understanding and forecasting audience reactions to video content are crucial for improving content creation, recommendation systems, and media analysis. To enable audience reaction prediction and other content engagement applications, we introduce $\textbf{Video2Reaction}$, a multimodal dataset that maps short movie segments to a distribution of $\textit{induced emotions}$ of viewers in the wild, as expressed through social media. $\textbf{Video2Reaction}$ spans more than 10,000 videos and serves as a reliable benchmark as well as a training resource for audience reaction prediction. To enable cost-effective continuous annotations as reactions may change over time, we develop a two-stage multi-agent pipeline using only open-source LLMs, achieving 86% correctness under blind human verification despite the inherently noisy and subjective nature of the task. We establish the first benchmark for video-to-reaction-distribution prediction in the wild and show that pretrained foundation video models fail in zero-shot settings, while finetuning transforms them into state-of-the-art predictors capable of modeling both full reaction distributions and dominant responses from video alone. However, the task remains challenging: even the strongest methods achieve only 77% Top-3 F1 in dominant reaction prediction (LLaVA-Next), highlighting a substantial gap in modeling collective audience reaction. \modification{Dataset and code are available at our project page: this https URL
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https://arxiv.org/abs/2607.06875
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Synthetic Consumer Insight Generation with Large Language Models
2026-07-07 02:38:41Stephen L. France, Pia. A. AlbinssonAbstract
Modern data-driven marketing relies on large amounts of consumer data, yet collecting such data can be costly, time-consuming, and difficult to scale. This research examines whether large language models (LLMs) can be used to generate synthetic consumer data for projective techniques, a set of methods designed to elicit consumer associations, emotions, wants, and needs. We test LLM-generated responses across multiple projective tasks, LLMs, prompting strategies, and temperature settings, and compare them with human responses from a primary research study on perceptions of city tourism destinations. Human and LLM responses were analyzed using linguistic measures, diversity and concentration metrics, topic models, and top-term analyses. The results show substantial overlap between human and LLM responses in broad topics and associations, but also important differences in style, linguistic structure, and the way diversity is generated. Recommendations are given on how to best utilize LLMs for generating synthetic consumer data, how model and prompt choices shape response quality, and on recognizing the limitations of LLM synthetic consumer data generation.
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https://arxiv.org/abs/2607.05761
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SPEARBench: A Benchmark for Naturalness Evaluation in Streaming Speech-to-Speech Language Models
2026-07-06 17:42:59Thomas Thebaud, Yuzhe Wang, Hao Zhang, Sathvik Manikantan Napa Ugandhar, Ashish Hallur, Georgi Tinchev, Venkatesh Ravichandran, Laureano Moro-VelazquezAbstract
Streaming speech-to-speech language models aim to answer spoken queries directly with synthetic speech. However, standard speech and text benchmarks do not capture whether these systems behave naturally in conversations, where timing, turn-taking, prosody, interpersonal stance, language and dialect consistency, and relationship-aware appropriateness jointly shape perceived quality. We introduce SPEARBench, a benchmark for evaluating naturalness in speech-to-speech language models from question-answer interactions. SPEARBench constructs controlled dialogue prompts from the Seamless Interaction corpus, runs inference across multiple models, and evaluates generated answers using a multidimensional protocol that covers response latency, interruptions, speech quality, ASR robustness, language and dialect consistency, emotional naturalness, interpersonal stance, and explainable distributional baselines. The benchmark includes original human answers as a reference condition and reports results for several contemporary models. Results show that current models can achieve high signal-level quality and low ASR error while still differing from human conversational behavior in latency, overlap, dialect preservation, emotional adaptation, and interpersonal stance dynamics.
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https://arxiv.org/abs/2607.05365
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Designing Touch for Trauma-Informed Social Robots: A Design Space for Direct and Indirect Actuation
2026-07-06 12:17:40Madeleine Rischer, Benedikt Bu{\ss}mannAbstract
Touch is a fundamental communication modality in human-robot interaction and may support grounding, emotional regulation, and stress reduction in therapeutic contexts. However, designing touch-based interactions for individuals with post-traumatic stress disorder (PTSD) requires careful consideration of trauma-informed care (TIC) principles, including safety, transparency, autonomy, and trigger avoidance. This paper investigates how touch actuation in social robots can be designed to align with trauma-informed care. We distinguish between direct touch, involving physical contact between a user and a robot, and indirect touch, mediated through artifacts such as wearables or smart textiles. Building on this distinction, we propose a design space comprising three dimensions: Actuation Modality, Objective of the Actuation, and Intended Effect of the Actuation. We analyze these dimensions through the lens of trauma-informed care and derive key design considerations for touch-based interventions. The resulting approach provides a conceptual foundation for developing trauma-sensitive social robots that support individuals with PTSD through touch-based interactions.
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https://arxiv.org/abs/2607.04981
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Characterizing the Temporal, Emotional, and Social Patterns of Adolescent Substance Use Discussions on Reddit
2026-07-06 00:33:02Leran Hong, Lei Jin, Jianfeng ZhuAbstract
Adolescence is a critical developmental period marked by heightened emotional sensitivity, social stress, and vulnerability to substance use. However, traditional research methods provide limited access to adolescents' authentic experiences, hindering efforts to develop evidence-based prevention and intervention strategies. Social media provides a unique opportunity to observe adolescents' naturally occurring discussions about substance use, offering valuable insights into their opinions, emotions, and lived experiences that can inform early prevention and intervention strategies. In this study, we analyze large-scale Reddit discussions related to substance use among adolescents between 2018 and 2023. Leveraging hour-by-day temporal analysis, sentiment and emotion classification, and transformer-based topic modeling (BERTopic), we examine the interaction between time, emotion, and semantic content in adolescent substance use discourse. Our findings reveal pronounced weekend and late-night peaks in substance-related discussions, a dominance of negative emotions such as sadness and fear, and distinct semantic topics centered on peer relationships, family conflict, emotional distress, and substance-specific experiences. These findings advance our understanding of adolescent substance use in naturalistic online settings and provide empirical evidence to support the development of more timely, targeted, and evidence-based prevention and intervention strategies.
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https://arxiv.org/abs/2607.04566
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NouveauVoice: Generating Novel Pseudo Speakers for Voice Anonymization
2026-07-04 19:05:37Meiying Melissa Chen, Anastasia Kuznetsova, Zhenyu Wang, Zhiyao DuanAbstract
Advanced neural technologies in speech synthesis and voice conversion (VC) have introduced severe risks to personal privacy, necessitating robust Speaker Anonymization Systems (SAS). Existing SAS approaches modify voice characteristics in the hand-crafted feature space or speaker embedding space, often struggling to provide sufficient identity variance across generated voices. In this paper, we propose NouveauVoice, a novel pseudo-speaker generation framework based on a Hierarchical Deep Variational Autoencoder (NVAE). Integrated as a standalone plug-in module on top of state-of-the-art architectures (FACodec and CosyVoice2), our approach leverages tractable sampling and the Evidence Lower Bound (ELBO) objective to synthesize highly expressive pseudo-speaker embeddings with significantly enhanced speaker diversity. Evaluating our framework under a protocol similar to the VoicePrivacy Challenge alongside Maximum Mean Discrepancy (MMD) analysis, we demonstrate that NouveauVoice achieves strong identity concealment, yielding an Equal Error Rate (EER) exceeding 38% against an automatic speaker verification attacker model. Our system shows a reasonable trade-off between strict anonymity, rich pseudo-speaker diversity, and downstream speech utility, such as intelligibility and emotional expressiveness.
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https://arxiv.org/abs/2607.03985
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See the Emotion: A Facial Emoji Proxy Modeling for EEG Emotion Recognition
2026-07-03 03:18:02Jingjing Hu, Guo Dan, Haofan Cheng, Ying Zeng, Zhan Si, Jinxing Zhou, Meng WangAbstract
Despite the high accuracy of EEG-based emotion recognition, existing models remain opaque "black boxes", lacking semantic grounding between abstract neural features and human-interpretable states. In this paper, we reframe EEG explainability as a cross-modal generation task, shifting the paradigm from feature attribution to behavioral visualization. We introduce Facial Emoji Proxy Modeling, a novel framework that translates high-dimensional EEG signals into identity-anonymized facial emojis. Guided by the neuroscientific inspiration of neural-facial association, this approach grounds neural representations in the manifold of observable facial dynamics. Technically, our framework integrates FMENet, a specialized backbone modeling expression-relevant spatial synergies, and the Facial Emoji Learning Branch (FELB), which treats emoji reconstruction as a structured semantic regularizer. Extensive experiments on EAV and MMER benchmarks demonstrate that our method achieves state-of-the-art accuracy among EEG-only models. Crucially, it generates semantically faithful facial animations that provide a transparent, privacy-preserving window into the brain's emotional evolution, effectively allowing users to "see the emotion" directly from neural signals. Code is available at this https URL
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https://arxiv.org/abs/2607.02912
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Angry but Accurate: Detecting and Profiling the Counter-Misinformation Ecosystem on Twitter
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On social media, many users actively push back against false claims. Understanding who pushes back and how they do so matters, as this corrective activity is central to how misinformation is contested. We study this counter-misinformation ecosystem at scale: applying a domain-specific NLI model from our prior work to a large corpus of COVID-19 tweets, we classify 264,737 posts as supporting or opposing false claims and compare 23 user- and text-level features across the two groups. Contrary to the dominant assumption that negative emotion is a signature of falsehood, we find that anti-misinformation posts are more emotionally negative than pro-misinformation posts, with higher levels of anger, disgust, and sadness. These differences are modest in magnitude but consistent in direction across the negative emotions. We also find that posts opposing misinformation tend to come from more established users, i.e., older accounts, more followers, and higher listed counts.
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https://arxiv.org/abs/2607.02900
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EmoteGPT: 3D Human Facial Expressions from Natural Language Descriptions
2026-07-02 18:10:34Haoran Wang, Mohit Mendiratta, Christian Theobalt, Adam KortylewskiAbstract
Precise control of 3D facial expressions from text is crucial for virtual avatars, animation, and human-computer interaction, yet existing text-to-3D methods jointly generate identity, expression, and texture, making fine-grained expression control difficult. We instead formulate text-driven expression synthesis as a regression problem in the disentangled parameter space of a 3D Morphable Model (3DMM). This setting, however, requires paired data linking detailed language to precise expression parameters, which are missing from existing resources. To fill this gap, we introduce Txt2Emote, a benchmark of diverse 3D facial expressions with fine-grained textual annotations obtained from GPT-4o and a high-fidelity face tracker, providing both explicit descriptions detailing facial features and implicit descriptions referencing the situational context behind the expression. Leveraging this dataset, we present EmoteGPT, a text-to-3D expression framework based on a Multimodal Large Language Model (MLLM) with a dedicated <Expr> token to semantically ground expression representations, which are then decoded into 3DMM parameters. We further improve EmoteGPT by augmenting training with large-scale image-to-3DMM data, enabling it to surpass state-of-the-art text-to-3D face synthesis methods on emotion recognition metrics and in perceived expressiveness. Integrated into avatar pipelines, our method enables photorealistic and stylized 3D avatars, as well as expressive 3D-consistent 2D face synthesis from textual input.
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https://arxiv.org/abs/2607.02674
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Copewell: A Multi-Agent Swarm Architecture for Equitable Mental Wellness Support
2026-07-02 14:40:03Seren Yenikent, Jack Vinijtrongjit, Katherine NgAbstract
Mental health disorders affect nearly one billion people globally, yet 75% of individuals in low- and middle-income countries receive no treatment due to workforce shortages, cost barriers, and stigma. Current AI-powered wellness solutions predominantly rely on single-mode conversational interfaces that suffer high abandonment rates and fail to provide measurable, immediate relief calibrated to users' dynamic emotional states. This paper presents Copewell, a novel multi-agent swarm system designed to expand access to mental wellness support through human-centered AI principles. Our architecture introduces three technical innovations: (1) a multi-source assessment framework integrating self-reported, physiological, and contextual data to mitigate algorithmic bias; (2) valence-arousal emotion mapping using Russell's Circumplex Model of Affect to route users to specialized AI agents; and (3) dual-mode intervention delivery combining conversational support with evidence-based sensory wellness protocols. We examine the sociotechnical design considerations underlying Copewell's development, including a privacy-first architecture, embedded ethical oversight through a dedicated Ethics Supervisor agent, and participatory design informed by mental health practitioners. Early practitioner engagement and beta deployment inform design decisions and identify directions for future empirical evaluation. This work contributes to responsible AI discourse by demonstrating how technical architecture can operationalize equity and safety principles from inception.
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https://arxiv.org/abs/2607.02245
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