Paper Reading AI Learner

CallScreenBench: Benchmarking Small Language Models as Phone Secretaries

2026-08-21 21:01:52
Jiaqi Gan, Haoyuan Tang, Jamey Z. Liang, Siying Chen, Ankit Raj, Kidus Zewde, Yuchen Zhou, Yuxin Zhang, Simiao Ren

Abstract

Language models small enough to run on a handset, quantized to a few bits, are increasingly capable of acting on their user's behalf -- which makes on-device task automation newly plausible. One such task is answering the phone. A phone secretary takes an unknown inbound call on its owner's behalf, and unlike the agents most benchmarks evaluate, it has no cooperative caller-assigned task to complete: the caller holds the goal and may be an adversary, while the secretary must begin deciding how to respond without an oracle. What matters is not task success but whether the owner would endorse how their proxy handled the call. We evaluate only the text-domain conversational decision layer; speech recognition, audio interaction, end-to-end latency, and handset execution are outside scope. We present CallScreenBench, which reports five automated call-and-note measure groups motivated by owner endorsement. Each is paired, where available, with a counter-metric and an uncertainty estimate; no benchmark-wide Q1-Q5 composite or leaderboard score is defined. Three guardedness diagnostics identify candidate cases for a toolless proxy that holds no credentials and calls no tools. Across three model families represented by paired 4-bit checkpoints (0.6-4B), the primary scoring snapshot gives the larger checkpoint higher point estimates on several service, recall, and plausibility measures, while triage discrimination follows a different ordering. Bare scam-side TPR rewards universal suspicion, and pairwise separation changes when legitimate-side false positives are included and across judge snapshots. Scripted degenerate agents expose further floors, including a hangup-and-echo policy with entity recall 1.000. We report quality measures and guardedness channels separately so that a single pass/fail score does not hide their trade-offs.

Abstract (translated)

URL

https://arxiv.org/abs/2608.01033

PDF

https://arxiv.org/pdf/2608.01033.pdf


Tags
3D Action Action_Localization Action_Recognition Activity Adversarial Agent Attention Autonomous Bert Boundary_Detection Caption Chat Classification CNN Compressive_Sensing Contour Contrastive_Learning Deep_Learning Denoising Detection Dialog Diffusion Drone Dynamic_Memory_Network Edge_Detection Embedding Embodied Emotion Enhancement Face Face_Detection Face_Recognition Facial_Landmark Few-Shot Gait_Recognition GAN Gaze_Estimation Gesture Gradient_Descent Handwriting Human_Parsing Image_Caption Image_Classification Image_Compression Image_Enhancement Image_Generation Image_Matting Image_Retrieval Inference Inpainting Intelligent_Chip Knowledge Knowledge_Graph Language_Model LLM Matching Medical Memory_Networks Multi_Modal Multi_Task NAS NMT Object_Detection Object_Tracking OCR Ontology Optical_Character Optical_Flow Optimization Person_Re-identification Point_Cloud Portrait_Generation Pose Pose_Estimation Prediction QA Quantitative Quantitative_Finance Quantization Re-identification Recognition Recommendation Reconstruction Regularization Reinforcement_Learning Relation Relation_Extraction Represenation Represenation_Learning Restoration Review RNN Robot Salient Scene_Classification Scene_Generation Scene_Parsing Scene_Text Segmentation Self-Supervised Semantic_Instance_Segmentation Semantic_Segmentation Semi_Global Semi_Supervised Sence_graph Sentiment Sentiment_Classification Sketch SLAM Sparse Speech Speech_Recognition Style_Transfer Summarization Super_Resolution Surveillance Survey Text_Classification Text_Generation Time_Series Tracking Transfer_Learning Transformer Unsupervised Video_Caption Video_Classification Video_Indexing Video_Prediction Video_Retrieval Visual_Relation VQA Weakly_Supervised Zero-Shot